Shipping Policy
At Trident Capital LLC, we are committed to delivering your favorite stationery and organizers quickly, safely, and affordably. Below you’ll find all the details about how we ship your order across the United States.
1. Shipping Locations
We currently ship to all 50 U.S. states, including Alaska and Hawaii. We do not offer international shipping at this time.
2. Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
Once your order is processed, you will receive a confirmation email with shipping details and tracking information.
3. Shipping Methods & Delivery Times
We offer Standard Shipping via trusted carriers such as USPS, UPS, or FedEx.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping* | 2–3 business days (if offered) |
*Expedited shipping options may be available at checkout based on your location.
4. Shipping Rates
Shipping charges are calculated at checkout based on your order weight, shipping method, and delivery location. We occasionally offer free shipping promotions, so be sure to check our website or subscribe to our newsletter for the latest deals.
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment in real time.
6. Delayed or Lost Packages
If your package is delayed, missing, or shows as delivered but hasn’t arrived, please contact us at support@tridentcapitalllc.com. We’ll investigate the issue with the carrier and work to resolve it promptly.
7. Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for packages lost due to incorrect or incomplete addresses. If you realize an error, contact us immediately at support@tridentcapitalllc.com.
8. Damaged Items During Transit
If your order arrives damaged, please contact us within 7 days of delivery with your order number and a photo of the damage. We’ll arrange for a replacement or refund as appropriate.
We appreciate your trust in Trident Capital LLC. Our goal is to ensure your order arrives quickly and in perfect condition. Thank you for shopping with us!